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Class Policies
Attendance Agreements:
- By participating in our classes, workshops, or programs, you acknowledge that crafting involves tools like electrical equipment, irons, sewing machines, needles, scissors, and rotary cutters, which carry risks of injury. You agree to release and hold harmless Needles & Bolts, LLC, its instructors, and employees from any claims or liability related to accidents that may occur. You also consent to first aid or medical treatment if needed.
- Each person who is planning to attend a class must purchase a seat.
- Please arrive on time. Students will not be admitted if they arrive more than 15 minutes after the class starts. If you're late and unable to join the class, we unfortunately cannot provide a store credit or refund for the missed session.
- Please leave your workspace as you found it. This means returning any tools used to their storage space, picking up any dropped pins, leaving the bobbin with the machine, and unplugging any irons.
- We ask that you only use the bobbin provided in our machine and leave it behind when finished. Bobbins are not universal and are not readily interchangeable.
- We are not responsible for items left behind. Please be sure to pack all of your belongings before you leave.
Cancellations + Rescheduling:
- All classes require a minimum of 2 students to run. If a class has less than 2 students 24 hours before class starts, we will contact you to discuss moving your seat into the next available workshop or offer you a credit of the class amount paid to put towards a future class.
- We do not offer refunds for classes unless Needles & Bolts need to cancel for any reason.
- We require a 48-hour notice of cancellation before the start of your class to receive a store credit. Please note that we cannot offer a store credit if you are within the 48-hour time frame. We do allow transfer of class credit to another student with a 48-hour notice.
- If you need to cancel a class or switch the date and the 48-hour deadline has not passed, please email us at hello@needlesandbolts.com to do so and we will be happy to help.
- No refunds, exchanges, or store credits are given at any time for classes with out-of-town instructors and special guest instructors.
Additional Information
Parking:- Free street parking is available on Germantown Avenue, Carpenter Lane, Meehan Street, and surrounding side streets. Please note that even if parking is free, there may be an enforced time limit. You may need to walk a bit to get to the shop, please plan accordingly.
- The SEPTA 23 bus from Market Street Station in Center City headed towards Chestnut Hill stops directly in front of Needles & Bolts.
- Please email us at hello@needlesandbolts.com to schedule private or group lessons - we'd be happy to do this!
- If you have a gift card or store credit you would like to use to reserve your space, please email us at hello@needlesandbolts.com and we'd be happy to get you registered!
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We respect your privacy and do not share your information with 3rd parties. For complete details, read our full Privacy Policy.
Open Sew Policy
General Guidelines
- There will be a $5 registration fee for the day and evening open sews. You will receive a $5 credit towards any purchase you make in the shop during the Open Sew for which you registered. The $5 fee cannot be transferred or saved.
- We understand that life happens. However, if you need to cancel your seat, please let us know *48 hours in advance by emailing (hello@needlesandbolts.com) or calling the shop (215-316-5696) so we can open your seat. If you do not let us know within this time frame or do not attend, your $5 registration fee will not be refunded but will go toward stocking the Little Free Stitchery Library.
- Open Sew will be limited to no more than 12 sewists. We will have 5 sewing machine stations and 7 hand sewing seats. Five sewing machine stations will be available to use during Open Sew. We will have a separate registration for machine use, so please sign up for the right seat. If you want to bring your own sewing machine, please sign up for a machine station. Once the machine spots are filled, only hand-stitching stations will be available.
- You are welcome to ask for advice on a project or assistance with how to use a shop machine or tool. However, Open Sew is not the time for private instruction. We simply do not have enough staff to work with each person individually. You should be comfortable threading a machine and winding a bobbin before signing up to use a sewing machine station.
- Open Sew registration will now be 1 month in advance instead of the entire year uploaded at once. This will allow new sewists who find us throughout the year to have a chance to attend an open sew and reduce the number of last-minute cancellations.
- Open Sew was created to help build a strong creative community. To build this community an environment characterized by mutual respect and civility. Every participant in Open Sew is responsible for ensuring that their behavior promotes these goals. Disruptions will not be tolerated and may lead to unenrollment from future open sews and classes offered in the shop.
Machine/Tools Guidelines:
- Please keep in mind that tools are used by multiple people – including during Open Sew and classes. We strive to keep things in good working order. However, you should always look carefully at the tool before using it on your project.
- If you break a tool during Open Sew you will be responsible for working with the shop to have the tool replaced or repaired. Please treat our tools as if they are your own.
- Thread will no longer be provided for our shop machines. Please bring your own thread. We will provide bobbins to use, which need to stay with the machines when open sew ends.
By signing up for Open Sew, you agree to abide by these updated guidelines.